**Privacy Policy**

**Last Updated:** 16/10/2024

At Oracle Electrical Service , we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard the information you provide to us through our website, [Website URL].

### 1. **Information We Collect**

We may collect the following types of information:

- **Personal Information**: This includes your name, email address, phone number, and any other details you provide when filling out forms, requesting services, or contacting us.

- **Technical Data**: We may automatically collect information such as your IP address, browser type, and operating system when you visit our website. This helps us improve the user experience and track website performance.

- **Cookies**: We use cookies to enhance your browsing experience. Cookies are small files stored on your device that help us recognize you on future visits and tailor our content accordingly. You can disable cookies through your browser settings, but some features of the website may not function properly.

### 2. **How We Use Your Information**

We use the information we collect for the following purposes:

- To respond to your inquiries and provide customer support

- To process service requests and communicate with you about your electrical projects

- To improve our website, services, and user experience

- To send you updates, newsletters, promotions, or other relevant information (you can opt-out at any time)

- To comply with legal obligations and resolve any disputes

### 3. **Information Sharing**

We respect your privacy and do not sell, trade, or share your personal information with third parties except:

- When required by law or to protect our legal rights

- To trusted third-party service providers who assist us in operating our website or conducting our business (e.g., payment processors or marketing services). These third parties are obligated to keep your information secure and confidential.

- In the event of a business transfer (e.g., merger, acquisition, or sale of assets), your information may be transferred to the new owner.

### 4. **Data Security**

We implement appropriate security measures to protect your personal information from unauthorized access, disclosure, or loss. However, no online transmission is completely secure, and we cannot guarantee the absolute security of your data.

### 5. **Your Rights**

You have the following rights regarding your personal information:

- **Access**: You may request a copy of the personal data we hold about you.

- **Correction**: You may request correction of any inaccurate information.

- **Deletion**: You may request deletion of your personal data unless it is required for legal purposes.

- **Opt-Out**: You can opt-out of receiving marketing communications at any time by following the unsubscribe instructions in the emails or by contacting us directly.

### 6. **Third-Party Links**

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.

### 7. **Changes to This Policy**

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the “Last Updated” date will reflect the most recent version. We encourage you to review this policy periodically.

### 8. **Contact Us**

If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us at:

Oracle Electrical Services Ltd

Leeds

Contact@oracle-electrical.co.uk